RETURN REFUND REPLACEMENT AND CANCELLATION POLICY
Vverse Policies: Cancellation, Return, Refund, and Replacement
At Vverse, we strive to provide our customers with the highest quality handloom Banarasi saris and exceptional service. To ensure clarity and transparency, we have outlined our policies regarding cancellations, returns, refunds, and replacements below:
Cancellation Policy
Once payment has been completed for any order, cancellations are not possible. We encourage our customers to review their orders carefully before finalizing their purchase to avoid any inconvenience.
Return Policy
We take pride in the quality of our products. If you receive a wrong or defective sari, we will take full responsibility for the return process. However, if you are dissatisfied with the material or color of the sari, we are unable to accept returns for these reasons.
Refund Policy
In the case of a wrong or defective sari, we offer a full refund or replacement. To initiate a refund, customers must provide a video of the parcel being opened within three days of delivery. Please note that refunds are not available for orders that are canceled after payment has been made.
Replacement Policy
If you receive a wrong or defective sari, we will gladly replace it at no additional cost. To claim a replacement, customers must send a video of the parcel being opened within three days of delivery. This policy ensures that we can address any issues promptly and efficiently.
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Thank you for choosing Vverse as your trusted supplier of handloom Banarasi saris. We appreciate your understanding of our policies and look forward to serving you!
[Raise any Kind of Concern at contact@thevverse.com].
NOTE- FOR ANY KIND OF RETURN REFUND, REPLACEMENT OR CANCELLATION, KINDLY CONTACT US AT THE GIVEN NUMBER. WE ARE ALWAYS AVAILABLE TO HEAR YOUR CONCERN.
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